The Device Isn't Eligible for the Requested Build
This error occurs when you are trying to install an iOS version that is not compatible with your device or is no longer being signed by Apple.
- • On Mac with macOS Catalina 10.15 or later: Ensure your Mac is up to date
- • On Mac with macOS Mojave 10.14 or earlier: Ensure you have the latest version of iTunes
- • On PC: Ensure you have the latest version of iTunes or the Apple Devices app
- 1 Attempting to install an unsigned iOS version
- 2 iOS version not compatible with device model
- 3 Trying to downgrade to an older iOS version
- 4 Beta version expired
How to Fix Error device-not-eligible
Check iOS Compatibility
Ensure the iOS version you are trying to install is compatible with your device model.
Check Signing Status
Verify that Apple is still signing the iOS version you want to install. You can check signing status on IPSW.me or similar sites.
Use Latest iOS Version
Download and install the latest available iOS version for your device instead.
Use Recovery Mode
Put your device in recovery mode and let iTunes/Finder download the correct firmware automatically.
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Other General Errors
If you've tried all the steps above and still can't resolve the issue, you may need to contact Apple Support or visit an Apple Store. You can also compare your case against Apple's official iOS update and restore errors page.